Frequently asked questions

To be able to use the offers from Guterplan, you can register here and create your account. There you can manage your bookings, invoices and payment information.

We offer our products exclusively via the guter-plan.net website. To use our seminars, you need a valid Guterplan account and a computer or tablet with Internet access.

A video course consists of a seminar video and accompanying material in PDF form. Both will be made available to you for four weeks after your booking via the Guterplan website. You can find our offer here.

With the advice hotline, you can book one hour of advice time in a video call, during which we will take care of your request. You can find our offer here.

If you book several video courses at the same time, you will receive a discount. You can find our offer here.

Gute Aussichten is a systemic consulting format in which we work together to develop prospects for your professional future. You can find our offer here.

Here you can find our current cooperation partners. You are welcome to encourage other institutions to contact us.

Each booking grants access to the video courses for four weeks.

Contact us to extend your online access.

There are no prerequisites for taking part in the video courses. However, you should either have something to do with dance or the performing arts professionally or have started training in this field so that you can benefit from the content.

After the end of the usage period of your video course, we will confirm your participation in writing in a PDF, which will be sent to the e-mail address specified in your profile. A certificate of "successful participation" is unfortunately not possible, as there are no examinations in connection with the seminars.

If you have any questions about our products or your account, please contact us.

If you have technical problems, there are some standard troubleshooting procedures that we recommend.
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Refresh the website
Sometimes changes to the website are not registered immediately due to caching. For this reason, many problems can be solved by a hard refresh of the website. A hard refresh clears the browser's cache for a particular page so that the latest version of a page is loaded.
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Restart the computer
Computers should be restarted frequently to optimize system performance and health. "Turn it off and on again" is often the most popular advice from technical support.

Clear the cache
When surfing the Internet, web browsers store data from websites (e.g. images and scripts) in the so-called "cache" to improve the user experience. If you delete the cache of your web browser, this stored data is removed, which can help to solve problems on the website.

Browser update
Internet browsers usually update themselves, but sometimes it has to be done manually.